Fairmont Empress Hotel
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From the moment we walked in we realized this was a pretty special place. The doorman greeted us and took care of our bags and guided us where to check in. We went to the 1st floor check in and met Michael who checked us in. Our room wasn't ready yet , but was assured we would get a text notifying us. When we came back we were greeted by a young lady who's name alludes me. She gave us a mini tour of all the amenities the gold status awarded us. She was very thorough and kind. All in all we had an amazing three days at the Fairmont Empress. One more thing to take notice of was the shorter gentleman at the entrance, the doorman guided us to our destination everyday..he was so helpful.
Ernest
نوفمبر ٢٠٢٤
The beds were like clouds, perfect and the location 👌 perfectly situated in the center of Harbor with ocean view ample restaurants, and the historic beauty of this hotel is second to none. I love everything Royal family so don't miss this if you love them and there history 💗 ❤️ 5 star all the way. Oh the spa is amazing as well and the gardens will blow your mind.
Melissa
أغسطس ٢٠٢٤
This is a great historic hotel with modern amenities and top service. Rooms are comfortable, with good bedding and amenities in the bathroom. It’s an impressive hotel with so much history and true to its heritage without compromising comfort and service. Location is unbeatable and all the restaurants and bars are so convenient for people wanting to stay within the property. The best part is that is dog friendly and they really cater to that, if a hotel is not dig friendly I won’t stay there, so we appreciate this so much and would come back just for this fact. Great experience overall
Adrian
أغسطس ٢٠٢٤
We splurged for the gold floor and it was worth every penny. To start, every staff member in the hotel, not just on the gold floor, was friendly and welcoming. The gold floor lounge had the best view of any restaurant in town, you could sit inside or outside and gaze at the ships and float planes coming in and out of in the sinner Harbour. The breakfast in the lounge every morning had a nice range of options for all different types of diets. The evening canapés were substantial enough to be a light dinner or just appetizers. Finally the room was amazing. We had a corner room and could see the Inner Harbor and the garden and Capitol. The sheets were soft, the bed comfy, and the shower was large and with great water pressure. I’ve stayed at the Empress about 5 times before, not usually on the gold floor. Every visit just makes me want to plan another trip there.
Linda
يونيو ٢٠٢٤
The location was perfect and our room overlooked the water, which was a real treat. Whether it was during the day or at night we enjoyed looking out on what was happening right in the heart of Victoria. The room had everything we needed. We particularly loved the lights beside the bed for reading, and having two chairs for relaxing was a bonus. The concierge booked dinner for us at a local restaurant for my husband's birthday and our anniversary and a we got a special surprise when we arrived home- a piece of cake and voucher for the bar. We thoroughly enjoyed our stay.
Christine
أغسطس ٢٠٢٤
Everything was great and well maintained. We were only there for a long weekend, and spent most of our time walking around/taking advantage of the city - but while we were inside it was spacious yet cozy, clean, and the staff were all attentive.
Sarah
نوفمبر ٢٠٢٤
I love this hotel. It’s historic, and the architecture is breathtaking. Location cannot be beat.
Tracy
أبريل ٢٠٢٤
Beds pillows very comfy ! Liked having lounge room attached High Tea with Adam was lovely …. Your Rose tea was so fragrant ! My parents did it 50 yrs before me ! Gardens were spectacular ! Loved that you had your own bees and a marmot ! Gold class drinks on the veranda each evening was wonderful we met many return guests very interesting
Louanne
سبتمبر ٢٠٢٤
The Empress is simply one of the best hotels we have stayed in, having travelled extensively. It understands that 5-stars means excellent service in all areas and we saw that - from check in to room service to assistance with bike hire. It is also in a brilliant location to walk around Victoria and enjoy the harbour.
Simon
يناير ٢٠٢٥
The hotel was beautiful, the room lovely and the general ambience what I had hoped for. It was a delight to stay there. The gentleman at the check in desk (who had worked in Australia) was very professional and inviting. The doorman (outside dealing with arriving cars) was funny and helpful.
Therese
يناير ٢٠٢٤
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